Service
Malware Removal & Cleanup
Complete infection removal for websites and servers: every backdoor out, entry vector closed, blacklists cleared.
Partial cleanups get reinfected within days because backdoors and entry vectors survive. Our cleanup process removes all malicious code, identifies exactly how attackers entered, closes that vector, rotates every credential, and restores blacklist standing, verified by rescan before sign-off.
At a glance
- Full backdoor & webshell removal
- Entry-vector identification & closure
- Database decontamination
- Credential rotation
- Blacklist delisting assistance
Our cleanup process
1. Isolate the affected site or server to stop harm and spread. 2. Identify the entry vector from logs, timestamps, and code analysis. 3. Remove webshells, rogue accounts, malicious cron jobs, and injected database content. 4. Reinstall all code from clean sources. 5. Rotate credentials comprehensively. 6. Request blacklist reviews. 7. Harden and schedule monitoring.
After cleanup
You receive a written report: what was found, how they entered, what was fixed, and what now prevents recurrence, plus monitored backups and scanning going forward.
Client outcomes
- Every backdoor removed and verified by rescan, not just the visible spam
- Entry vector identified and closed so the same attack never works twice
- Blacklist delisting handled with evidence until you're fully clear
Frequently asked questions
Why did free scanner plugins fail to fix it?
Scanners delete visible malware but leave backdoors and open vectors, reinfection is then automatic.
Is my customer data safe?
We assess exposure during cleanup and advise on notification obligations honestly and promptly.
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